How to Read a Tow Truck Invoice in Atlanta
Towing invoices can be confusing, especially after a stressful roadside event. Understanding what each charge represents helps you verify that you were billed correctly and gives you the language to dispute charges that seem incorrect.
Hook-up fee (base fee / service call): The flat fee charged for dispatching the truck and attaching to your vehicle. This is separate from mileage. Typical range in Atlanta: $65–$100 for standard towing.
Mileage charge: Per-mile fee charged from your pickup location to the drop-off destination. Should not include miles from the tow company's yard to your location unless this was disclosed before dispatch.
Flatbed fee: If a flatbed truck was used, this may appear as a separate line or rolled into the base rate. Legitimate if flatbed was required or requested.
After-hours fee: Some companies add a surcharge for nighttime or weekend service. This should be disclosed before dispatch. Atlanta Towing Service does not charge after-hours fees.
Storage fee: If your vehicle was held in a storage yard, daily storage fees apply. These are regulated for non-consent tows and should start after a specified grace period.
What to dispute: Any charge not disclosed before dispatch. Mileage from the company's yard to your location (if not agreed to). Storage fees that began before a reasonable grace period for non-consent tows.
Frequently Asked Questions
What is the hook-up fee on a tow truck invoice?
The hook-up fee (also called base fee) covers dispatch and the service call. It's separate from per-mile charges. Typical Atlanta range is $65–$100 for standard towing.
Can a tow company charge mileage from their yard?
Some companies charge 'dry run' mileage from their location to yours. This practice is not illegal in Georgia but should be disclosed before dispatch. Atlanta Towing Service does not charge dry-run mileage.
What if I was charged a fee that wasn't mentioned before dispatch?
Contact the towing company first and ask for an explanation. If the charge was not disclosed before dispatch, you can file a complaint with the Georgia Consumer Protection Division.
Does Atlanta Towing Service provide itemized invoices?
Yes. We provide a fully itemized receipt at delivery showing all charges — base fee, mileage rate, distance, and any applicable service fees. No line items are added after dispatch.